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Redressal of Investor Grievance

Investors can approach the Exchange at the Investors Grievance Department for the redressal of their grievance/s against the registered Trading Member of the Exchange. Exchange has a mechanism of resolving disputes by co-ordinating with the member and the complainant.

Any investor / clients who have any complaint can lodge/register a complaint with the Exchange in the prescribed “Client Complaint registration form (CCRF)”.

On receipt of complaint in the prescribed format, Exchange initially tries to resolve the complaint by following up with the member and the complainant. If the complaint remains unresolved, it is referred to Arbitration. For filing any complaints/grievances against Member of the Exchange, investors may mail to grievance@icexindia.com

Indian Commodity Exchange Ltd | CIN : U67120GJ2008PLC099142 Corporate Office: Reliable Tech Park, 403-A, B-Wing, 4th Floor, Thane-Belapur Road, Airoli (E), Navi Mumbai – 400708, India. Tel.No:+91-22-40381500 | Fax No:+91–22-40381511 Registered office:1st Floor, Office-109, Nodh No.- 1158 to 63/65/9, Hat Faliyu, Mahidharpura, Surat, Gujarat-395003, India |Tel. No.: +91-261-2609960/3009960
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