Investor Grievance Centre of the Exchange deals with the complaints of investors/Clients against the Members of the Exchange. Investors/Clients may lodge the complaints in the format prescribed, along with supporting documents either by sending email to firstname.lastname@example.org or submit their complaints to the nearest investor service centre.
Yes. The complainant has to fill Client Complaint registration Form (CCRF) for lodging complaint.
It is advisable to give as much information as is available with the complainant for judicious processing of the complaint.
Please refer Client complaint registration form(CCF).
Once complaint is lodged, the exchange’s Investor Grievance Cell takes up the matter in time bound manner till it is resolved keeping the complainant/respondent informed about all the further steps.